Effective Date: 1 January 2025

Moverstation (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://moverstation.com.sg/) or engage our moving services in Singapore.

Information We Collect

We may collect the following types of information:

• Personal Information you provide: Name, contact number, email address, home/office address, and any details you share when requesting a quotation or booking our services.
• Service-related details: Information about your moving requirements, such as pickup/delivery addresses, type of items, and special requests.
• Automatically collected data: IP address, browser type, device information, and browsing behaviour through cookies or similar technologies for analytics and site improvement.

How We Use Your Information

Your data is collected and used for purposes including:

• Processing and managing your booking or quotation requests.
• Providing moving, packing, storage, or related services.
• Communicating with you regarding your inquiries, schedules, and updates.
• Improving our website, services, and customer experience.
• Sending promotional materials (only if you have given consent).
• Complying with legal obligations under Singapore law.

Sharing of Information

We do not sell or rent your personal data. However, we may share information with:

• Trusted service providers (e.g., logistics partners, IT providers) who assist in delivering our services.
• Regulatory authorities or law enforcement where required by applicable law.
• Business partners (only where you have given consent) for joint promotions or offers.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by Singapore’s Personal Data Protection Act (PDPA).

Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and improve performance. You may choose to disable cookies in your browser settings, but some features may not function properly.

Your Rights under PDPA

As a Singapore user, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or outdated information.
• Withdraw consent for us to collect, use, or disclose your data (subject to contractual/legal obligations).

To exercise these rights, please contact us (see Section 9).

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against loss, misuse, unauthorized access, disclosure, or alteration.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of external websites. We encourage you to review their privacy policies before providing any personal information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Moverstation
📍 Address: 190 Woodlands Industrial Park E5 #07-07 Woodlands Bizhub S(757516), Singapore
📞 Hotline / WhatsApp: +65 8756 1886 / +65 9090 0390
📧 Email: moverstation88@gmail.com
🌐 Website: https://moverstation.com.sg/

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Please check back periodically for updates.